Frequently Asked Questions
Everything you need to know about your ICON Amsterdam shopping experience.
How long does shipping take and what are the costs?
We offer worldwide shipping with delivery times typically ranging from 2-5 business days depending on your location. Shipping costs are calculated at checkout, and we offer free shipping on all orders over €100.
What is your return policy?
We provide a 30-day return window from the date you receive your order. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.
How do I find the right size for me?
Our garments are designed for a perfect fit. We recommend using our detailed Size Guide found on each product page, which includes specific measurements for chest, waist, and length to ensure you choose the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and several local payment options like Klarna and iDEAL for your convenience.
How should I care for my ICON Amsterdam apparel?
To maintain the quality and fit of your items, we recommend washing them inside out at 30°C. Avoid tumble drying and iron on a low heat setting to preserve the fabric's integrity and color.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link so you can follow your package's journey to your doorstep.